If you have recently upgraded your database to the Professional plan you have a range of features now available to you.
Here's how to take advantage of them.
Multiple users
Adding users for your team (Other > Admin > Users) has many benefits. For more information on managing your new database users, click here.
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Collaboration
With multiple users, different members of your team can work on projects, share information, email clients, make offers and sales, and process invoices more easily. This makes it easier to manage your business's day-to-day operations, as everyone has access to the same information and can work together to achieve common goals. -
Efficiency
Multiple users can work in your database simultaneously. This significantly reduces complications, conflicts, and the time it takes to complete tasks. -
User Access Control
Professional allows you to control user access to different parts of the database through Permission groups. These can be set up so that only authorized personnel can view sensitive information. This is especially important for galleries that handle confidential client information, as it helps to maintain strong company data security and privacy. -
Increased support for your team
Only those with user records in your Professional Database are able to access phone support with our London and New York-based Support teams. -
Ease periods of high demand
Organising exhibitions, open evenings, and fair participation can be stressful. By ensuring users are allocated access to your system can mean you're in a better position to handle periods of high demand. With each team member having access to your database, you can easily assign tasks, which ensures that everything gets done smoothly and on time.
Phone support
Professional plans have access to our Database and Website Specialists via phone support.
With our two offices (London and New York) both offering phone support, you're able to reach us 13.5 hours a day. So, if you're prepping for an exhibition opening, managing a sale, or wanting to learn how to send a mailing campaign, give us a call.
UK 020 7112 8825
USA (917) 341-2828
International +44 20 7112 8825
Unlimited artworks
Unlike our One account, you're now able to record an unlimited amount of artwork records in your database. As your business grows, so does your inventory and its archive. Your Professional account gives you the flexibility to store all this data.
Artlogic Mailings
The Artlogic newsletter feature (and 2,500 free email messages per month) are included with your Professional system.
Marketing and Events lists
Hosting an event like an open evening? You'll want to send invites and record RSVPs.
Library and Publications
If you want to keep a separate inventory of your publication records, you're now able to with your Professional database.
Multi-Galleries
Professional plans can split inventory using our multi-gallery add-on. Learn more here.
Beta features
We're constantly working on adding new features to our platform. Read below to learn more about our beta database features and how you could try them before they are released to the wider community. As a Professional database user, you'll be notified first about any developments. You're also eligible to test beta features.
Check out a full list of beta features that could be of benefit to you.
Additional benefits
Account Management
Our new Account Management service is now available to Expert and Professional accounts. This service will help you and your team get the most from our products through regular 1:1 consultations, training and additional support. Your trusted point of contact will work with you to understand your needs and optimise your use of our platform.
As an Artlogic expert, your dedicated account manager will get to know you and your business objectives. Through consultations, they’ll provide you with valuable insights, recommendations, best practice guidance, and training to help you streamline your workflows and utilise new parts of the platform. They’ll also be on hand to provide you with product updates and ensure you stay one step ahead of the curve.
If you require a dedicated account manager, priority support, bi-annual business reviews, early access to beta features, and curated resources, let us know.
Sales Pipeline
Enhanced sales targeting and reporting are now possible with Sales Pipeline.
The Professional plan provides a range of powerful reporting tools that allow you to analyse your gallery's sales, inventory, and other key metrics in detail. Sales Pipeline allows you to generate reports to track your gallery's sales team's performance over time, giving you valuable insights into what's working and what needs improvement, thereby boosting revenue through improved targeting of sales leads.