Artlogic Database Email 2FA

Overview

This feature provides an additional form of two-factor authentication that can be enabled for users alongside the current ‘Authenticator app’ method. Two-factor authentication is recommended for all users to add an extra layer of security to logging in to an account. 

Enabling email 2FA for the database

1. Go to Other > Admin > Preferences > Core Preferences in the main navigation. 
2. Under the 'Other' tab, toggle 'Allow users to enable email two-factor authentication (2FA)'
3. Click 'Save' 
   

Admin users setting up email 2FA 

1. Go to Other > Admin > Users.
2. Click on the pencil edit icon next to the user to edit their settings.
3. Toggle ‘Enable Two-factor authentication’ ‘On’.
4. Choose ‘Email address’ authentication and select ‘Save’.

Individual users setting up email 2FA 

1. Go to ‘Passwords & Security > Two-factor authentication’ from the Users menu.
2. Toggle ‘Enable Two-factor authentication’ ‘On’.
3. Choose ‘Email address’ authentication and select ‘Update’.

Email Verification

If you have chosen to use email 2FA, we will need to make sure that the email address you are using is valid, and that you have access to it. The next time you attempt to log in, you will be required to verify your email. You are also able to change the email address associated with your login via the verification screen. Email verification will not be required until you attempt to use email-based 2FA.

Steps to verify the email after the initial setup

1. The next time you go to log in to your Artlogic Database, enter your credentials as you normally would and select ‘Sign in’.
2. Enter your email address and select ‘Verify Email’. You will receive an email like the one shown below.
3. After selecting ‘Verify Email’ you will be redirected to a page where you enter the code. Enter the verification code and select ‘Verify code’.
4. If the code is submitted correctly, the user will be able to enter the database, and their username will be registered as validated. The user will now be able to use email-based 2FA.

Receiving the Verification Code

Once your email has been verified, the system will utilize this email for 2FA for future login attempts. A login screen will redirect you to your email, where you will receive a code to enter in the login screen.

Resending the Verification Email

Under the Verification code button, you can click on a button to resend the email if needed. After clicking on the button, it will be disabled for 10 seconds to prevent overuse:

If you require further assistance regarding Email 2FA, please reach out to us.