Follow the steps below to ensure your experience of the New Artlogic App is as smooth as possible.
The New Artlogic app is designed to give you a far more reliable experience. Although the app has not been officially launched, it has been through a rigorous testing process and is now in daily use by other Artlogic users. We are recommending that you switch to the new app in advance of any fairs and events you have coming up. You can continue to have both old and new apps enabled on your devices at the same time, making the transition easier as you become accustomed to the new interface.
A few notes before starting...
- You'll need to be using an iPhone/iPad device running iOS16.4 or later
- We recommend keeping the old app installed - this means you can easily refer back to the old app, making the transition easier and giving you the best of both worlds.
- Content added using 'privateviews.com' product is no longer used. If you have previously added collections and images here they will not synchronise with the new app. This content is now edited in your Artlogic Database directly (see below for more information).
- In order to automatically receive the latest fixes you'll need to enable Automatic Updates on your iOS device settings under App Store > App Updates. If this setting is not enabled fixes can be downloaded by updating your Artlogic App in the App Store. For more information on how to enable Automatic App Updates on iPhone and iPad, please refer to this Apple guide (scroll down to half way).
1. Downloading the app:
In the App Store, find the app called Artlogic - this should be the one with the black logo.
You can now log in to the app with your Artlogic Database account details - you no longer need separate login details. You just need to ensure you have the right permissions to be able to access the app, this is either:
- If you have an Administrator role OR
- Have the 'Permit this user to login to the Artlogic App' role set
3. Managing app content:
Content is managed through the dedicated 'App (beta)' tab within your database.
If you do not see this tab, please get in touch.
Please note: Content added using the existing 'privateviews.com' product is no longer used. If you have previously added collections and images here they will synchronise with the new app. This content is now edited in your Artlogic Database directly.
We welcome any feedback or issues you have with the new app, we would love to hear about your experience. Please email us at firstname.lastname@example.org or reach out if you would like to have a call with our team.