Forgotten website CMS password

This guide helps you to reset your website CMS password if you have forgotten your password.

Reset password

Steps:

1. Load your website CMS (this should have a URL that looks like https://www.website-accountID.artlogic.net/admin).
2. Click 'Forgot password'.
   
3. Enter your email address, which you would normally use to log into your Artlogic website with and tick the 'I am not a robot' button.
   
4. Click 'Send reset link' and if the username matches an email address in your CMS a password reset link will be emailed to you.

Reset a colleague's password

To reset a user's password follow these steps:

1. Log into your website CMS.
2. Go to Admin > Users.
3. Click the 'pencil edit' icon of your chosen User. 
4. Scroll to Password.
5. Add a New password and confirm the password.
   
6. Click 'Save'
7. Let your colleague know their new password in a secure way.

Our security tips

We are constantly refining and enhancing our security processes within the organisation and adding security logging and processes to our systems. It is also important to manage your website in a secure way.

• Use a strong and unique password. We recommend using a password generator and manager such as LastPass or 1Password. 
• Change your passwords periodically.
• We also encourage clients to consider who needs access to their website and ensure that everyone that needs access is reviewed periodically too.