This guide shows you how to reset your CMS password if you have forgotten it.
Warning: For security reasons, we are also unable to discuss issues relating to your account's User preferences if you are not an administrator.
How to reset your password
Steps
- Load your website CMS (this should have a URL that looks like https://website-accountID.artlogic.net/admin).
- Click Forgot password.
- Enter your email address, which you would normally use to log into your Artlogic website with and tick the I am not a robot button.
- Click Send reset link and if the username matches an email address in your CMS a password reset link will be emailed to you.
Reset a colleague's password
To reset a user's password follow these steps:
- Log into your website CMS.
- Go to Admin > Users.
- Click the pencil edit icon of your chosen User.
- Scroll to Password.
- Add a New password and confirm the password.
- Click Save
- Let your colleague know their new password in a secure way.