Please note: as of December 2023 the Artlogic app has replaced the Private Views app. Whilst you can continue to use the Private Views app for a limited period of time and receive basic support from our team, we ask all clients to download the Artlogic app as soon as possible. Getting started with the Artlogic app and synchronising your inventory is quick and seamless as most of the settings and functionalities available in this version have remained unchanged. For more information on what’s new in the Artlogic app read this article. Should you have further questions please contact our Support team on support@artlogic.net or visit this help guide for additional guidance on setting up.
As your PrivateViews account is designed to work offline as well as online, storing videos on the app is not possible due to the storage space it would require. Though this is not possible, there are a few workarounds that you are able to do.
How to include hyperlinks to your video
Though you are unable to play the video directly in your app, you are able to do a couple of things to include URLs in the artworks of your PrivateViews app.
- Include the URL in the artwork description/commentary field. This won't, however, be included as a hyperlink.
- Or, place a URL within a document (such as in the artist's CV or Bio). This can be made through the Artist record. It will come through as a hyperlink when the doc is opened in the app.