The Enquiry button feature allows collectors to easily send direct enquiries about individual artworks in your Private View.
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Private View enquiries will now create offer records in the sales pipeline to continue to help you track all your sales conversations in one place.
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Collectors will now receive an email confirmation of their enquiry in their inbox for improved visibility.
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Contact records created by Private View enquiries will now show 'Created by Private View Enquiry' in the 'Other' tab of the contact record.
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We've made adjustments to the designs to make scrolling more responsive and more clearly signposted the required fields in the Enquiry pop-up.
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You can now customize the text copy on the 'Enquiry' button in Private Views. By default, it shows “Enquire”, but you can update this to your preferred wording under: Core Preferences > Private Views > Enquiry button text.
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You can now choose to hide the 'Enquiry' button on artworks marked as sold, on loan, or not for sale in Private Views. This prevents client confusion and streamlines sales conversations. Set your preference under: Core Preferences > Private Views > Hide Enquiry button for sold/unavailable works.
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Private View enquiries can now be sent to multiple email recipients by adding a CC address in the edit screen. This ensures colleagues can also receive enquiries, while the collector’s experience remains unchanged.
Enabling the Enquiry button
To activate the Enquiry buttons in your Private View, please follow these steps:
- Once logged in, navigate to Artworks > Private Views > All.
- Click on New record.
- Open the newly created Private View.
- Access the Edit panel to modify settings.
- Locate the Enquiry Buttons section (available as an accordion menu item).
- Enable Enquiry Buttons.
- Enter the email address where enquiries should be sent.
Once enabled, enquiry buttons will appear on each individual artwork in that Private View.
Sharing with Collectors
Once your Private View is set up with enquiry buttons:
- Share the Private View with your collectors.
- Collectors will see an Enquire button on each artwork.
- They can click the button to fill out a form and send a direct enquiry to the provided email address.
This feature makes it easier for collectors to express interest, helping you manage enquiries efficiently. If you have any questions, feel free to reach out to our support team at support@artlogic.net.
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