How to force the PrivateViews app to re-synchronise

Follow these steps

If your iPad has encountered difficulties updating locally, these simple steps will help you to address the issue.

Steps

1. Hard-close the app (double-clicking on the home button of the iPad and swiping the app up so it leaves the screen).
2. Switch the device to airplane mode, wait 10 seconds, and switch it back to the normal mode.
3. Check the internet connection is good by browsing the web.
4. Go to the App Store and check if you're using the latest version of the PrivateViews app.
5. Open up the PrivateViews app and download all the updates.
6. If your updates don't load, do make sure you have enough storage on your device.

Need more help?

If these steps haven't helped to re-synchronise your PrivateViews app, this article has more detailed information on the steps you can take to resolve the issues you are experiencing.