Stay up-to-date with important Artlogic updates and notifications
Gallery/Studio/Collector Management
What's new?
Beta: Customizable Enquiry Button Label in Private Views
We listened to your feedback on the Beta, and ensured you can now customize the text copy on the 'Enquiry' button in Private Views. By default, it shows “Enquire”, but you can update this to your preferred wording under: Core Preferences > Private Views > Enquiry button text.
Beta: Option to Hide Enquiry Button for Sold or Unavailable Works
You can now choose to hide the 'Enquiry' button on artworks marked as sold, on loan, or not for sale in Private Views. This prevents client confusion and streamlines sales conversations. Set your preference under: Core Preferences > Private Views > Hide Enquiry button for sold/unavailable works.
Beta: CC Emails for Enquiries in Private Views
Private View enquiries can now be sent to multiple email recipients by adding a CC address in the edit screen. This ensures colleagues can also receive enquiries, while the collector’s experience remains unchanged.
New “Emailing List (Total)” View
We’ve added a new “Emailing list (Total)” view and updated the existing “Emailing list (Active)” view. The Total view shows the number of contacts that count towards your plan’s limit, helping you stay within your allowance. Clear signposting text has also been added to explain the difference between the two views.
New Fields in Artworks Advanced Report
We’ve added new fields to the Artworks Advanced Report:
Purchased from (full name and address)
Purchased from email
Purchased from telephone
These fields are available to Gallery, Collector, or eligible Artist accounts (with the Beta preference enabled) and require users to be an Admin or have the financials permissions.
What's been updated?
Updated Email DNS Setup Screen
The Email DNS Setup screen has been refreshed with clearer wording and a new Sendgrid panel. This panel checks that your domain is correctly connected to Artlogic’s Sendgrid account, helping to ensure smooth email delivery and preventing the “via” domain message sometimes shown in Gmail. A new panel includes a “Contact us” quick link to support should you run into any problems.
What's been fixed?
Email modification history
We've resolved an issue where teams could not revert disabled emails in the modification history. This has been fixed.
Accounts advanced search
We've fixed a timeout issue affecting clients with large datasets when searching the Accounts section.
Artworks > Deadlines > Loans > All
An error that meant some artworks not on loan were appearing in the Deadlines > Loans view has now been corrected.
Image Alignment in Private Views
An alignment issue which meant images appeared differently between the Private Views edit screen and the published link has been resolved.
Artworks list screen
We've updated the Location/Condition layout so edition records now display with an “E” bubble icon, ensuring consistency with other list screens.
Mailings API Fix
This update ensured the external Mailings API correctly respects the preference “Do not automatically set contacts that have signed up to your mailing list as hidden” (found under Other > Admin > Preferences > Core Preferences > Contacts).
Excel Exports Fix
We've fixed an issue where ampersands were incorrectly exporting as & in artworks custom fields.
Website Management
What's new?
Dedicated Tax Settings for Event Tickets
Event tickets now have their own tax rate setting in the CMS, separate from the base VAT rate for other products. This allows you to:
Set a 0% VAT/tax rate for event tickets without impacting other product types
Manage ticket tax settings directly in the Online Sales Tax section, where they are clearly visible and easy to adjust
What's been updated?
Update to Google Analytics Tracking
The “Track with Google Analytics” option now uses events instead of pageviews, ensuring full compatibility with both GA4 and Universal Analytics.
Translations Improvements
We've made improvements to multiple text fields across homepage slideshow, artwork grids, and feature panels to ensure translations can be more easily added and edited wherever text fields are available, allowing for more effective multilingual websites.
What's been fixed?
Store Product Pricing Fix
An issue where some product prices were not displaying with tax included, even when the “Show price including tax” setting was enabled has been resolved.
Artwork Filter Beta – Sort Order Fix
The Artwork Filter Beta now correctly applies the defined sort order for artworks within categories. This ensures:
Category sort order matches what is shown in standard category views
Consistency between filter URLs and direct category URLs
Correct sort order across all artwork categories