This article explains what to do when images uploaded directly from your smartphone to your database appear incorrectly rotated.
Why does this happen?
Images may appear incorrectly rotated if they have been uploaded directly from your smartphone to your Artlogic database. This issue is becoming increasingly inherent with smartphone pictures being uploaded straight to the website or database.
In short, different computers and software systems rotate images based on the original data of that image. It occurs because, during the upload process, the EXIF data (Exchangeable Image File) is not transferred correctly.
How to prevent it from happening
The best solution is to use an image editor program on your computer's desktop to fully rotate the image to its correct orientation and save it before uploading it to the database.
For more information about this, read this useful article explaining why this can happen and how to avoid this by using a number of different programs.