How to use the new mailings insights tools (beta)

New and improved newsletter analytics

The new mailing campaign analytics insights gives you a wider scope of analytics, allowing you to more accurately measure the strength and success of your newsletter 'blasts'. Though this might be new feature, you'll also be able to use it to view insights of old mailing campaigns too! This guide will show you who can access this feature, where to find it once it has been activated and how to understand it.

Who can use this feature?

To find out if this feature is included in your plan please visit this page or get in touch with our team on hello@artlogic.net to request further information.

If you signed up to Artlogic before July 2023 you can visit this page to view our previous plans. Should you have further questions please contact our Support team on support@artlogic.net.

Find your mailing campaign insights

Steps

Log in to your Artlogic database.
Go to Sales & Marketing > Email Marketing Campaigns > Mailings campaigns.
Here, you'll see the new 'Actions' option on the list screen.
Selecting 'View' and then to 'View insights' from this menu will take you to the mailing analytics for that campaign.

Please note: you will only be able to get mailing analytics for sent mailings. Mailing campaigns that have not yet been set will have this option disabled. Offer emails will also not receive insights.

Using the new mailing insights tool

Analysing multiple email 'blasts'

The Artlogic database allows you to send a mailing campaign once or multiple times. Currently it is only possible to pull mailing analytics on each mailing 'blast' you send. Therefore, if you have sent a mailing campaign out multiple times you will have an 'overview' page for the campaign, where you can see sent, open, click and bounce statistics, as well as navigating to the email logs, email recipients and (most importantly) the related email analytics for that email blast (see below).
Screenshot_2020-11-13_at_15.03.42.png

Analysing an individual campaign

If you have sent your mailing campaign out just once then you will be taken directly to the email analytics screen.

In the email analytics screen you will see details of:

The number of emails sent.
Where recipients are from
A link to easily find the recipients' in your 'Contacts' section.
The number of emails opened (both unique and cumulative)
When your emails were opened over 24 hours.
Where opened emails occurred on a world map.
The number of email clicked (both unique and cumulative).
When these clicks occurred over 24 hours
Where clicks occurred on a world map and what those links are.
The number of emails bounced and an overview of the bounce reasons.

Please note: On this page you will be able to see also the number of email unsubscribes (as showing in the below screenshot), however this aspect of the feature is still being worked on as part of the beta development and the number might not always display.

Example analytics screen

Find out more about Artlogic Mailing campaigns and emails

If you don't use Artlogic to create and send emails but would like to find out more, click here.