Learn how to access your app and understand the difference between Sales Pipeline and Database logins.
Sales Pipeline vs. Database login
Firstly, it's useful to understand the distinction between the two different types of PrivateViews login types:
- Sales Pipeline login: Any users with the latest version of Sales Pipeline and with a Sales Pipeline licence will be able to use the 'Artlogic Database Login' option, when first logging into the app. In order for someone to access the Sales Pipeline options available in the PrivateViews app, the user must have a Sales Pipeline licence.
- Database or privateviews.com login: All clients without the latest Sales Pipeline and/or any users without a Sales Pipeline licence, will need to use the standard PrivateViews login. In this case, your PrivateViews app username and password are different from your individual Artlogic Database login details and are universal for your whole company.
Struggling to login?
Sales Pipeline user login
To log in to your PrivateViews app with access to the Sales Pipeline features, you'll need to do so with your personal Artlogic database login credentials following the steps below.
If you are already logged in to PrivateViews on your iOS device, you'll need to log out as a new login method is required.
Open your app, enter your account ID and press continue.Your account ID is what you normally see in your Database URL (app.artlogic.net/accountID).
Enter your personal username and password. These should be the same login details you would use to access your Artlogic database and they should be unique to you (unlike the standard PrivateViews login, which is universal to your company's PrivateViews app).
Click 'Sign In'.
Info: If you are having difficulty logging in, ask an admin user in your organisation to ensure your user permissions are set up correctly and that your account has sufficient PrivateViews app device licences.
Database or privateviews.com login
If you do not have the latest version of Sales Pipeline, or if you have not been set up with a Sales Pipeline user license, you will need to login with the standard login method following the steps below.
- On the login page select ‘Database or privateviews.com login’ at the bottom of the page.
- Enter your username and password. Please bear in mind that these are different from your individual database login details, and are universal for your whole company.
- Click ‘Sign In’.