User Permissions and Access

This guide will cover how users are set up and activated for use during an Art Fair or Event

Initial user set up

By completing the database set up forms on the Exhibitor Portal, you confirmed who the Admin and primary database users for this event will be.

Types of Users

Admin Users

Admin users have full access to the database. Administrators may edit all entries and will have full access to the Users database, they are able to use every feature available to them. Only admin users can request significant changes to your system such as adding additional users to your account or turning on preferences. 

This person will be set up as the admin on the database to be able to access and use the system in association with the event if needed.

Primary Database User

The Primary database user is the contact you have specified as the primary contact person for your gallery, and who will be using the database to upload and share artworks and gallery details with the event website.

This user will be able to edit your gallery and artwork details to be displayed on external event websites.

Please note: Support can only be provided to named users that are registered and 'live' in your Artlogic systems. Contact Artlogic if you would like to add further users to your system. 

Database Accounts

New to Artlogic

If you are new to Artlogic, these users will have been set up for you before your database is delivered. 

Existing Database Client

If you are an existing Artlogic database client, and the primary database user contact you provided during the set up forms already exist in your account, we will ensure they have the correct user permissions enabled.

If this user is not already set up on your database we will automatically set up a new user for them and notify them by email. This user will not be added to your current billing and will expire 1 month after the event unless you add this user to your billing.

If you have an Artlogic One account, and you've requested for a separate primary user to be enabled we will temporarily add an additional user to your account which will expire 1 month after the event, this will not be added to your billing.

Adding and Activating Users

This user will be able to edit your gallery and artwork details to be displayed on external event websites.

Steps to add a new user:

1. Log in to your database.
2. Go to Other > Admin > Users.
3. Click New Record and enter the new user's info in the User Record
4. Turn on This user record is live to activate the user
5. Click Save
6. Make sure that the this user has the following Events user permission activated, so that they are able to edit your gallery and artwork details to be displayed on external event websites;

   

Please note: When a user record has not been made live they will not be able to log in.

You will also be able to make users not live if you do not wish for them to be able to access your database any longer.

Steps to deactivate a user:

1. Log in to your database.
2. Go to Other > Admin > Users.
3. Select the 'pencil' (edit) button for the User record.
4. Click This user record is live to turn it off.
5. Click Save.

Access to your database

The Fair team will not have access to your database. They will only have visibility over the content you have explicitly chosen to share through to the event site when you publish your event page.